General Enquiries

FAQs

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UEB Bank has been granted a full European banking license. By law, each customer’s funds are protected up to €100,000 by the European Deposit Protection Scheme. With Identity Check and fingerprint and face recognition, the security of our customers online payments is always guaranteed.

In order to open a bank account with us, you must have a government-issued ID. Don’t worry, there’s no fussy paperwork or long wait times involved—just present your valid ID during a quick call and you’ll be up and running. It’s worth noting that you’ll also need a smartphone to use your account, and must live in an eligible country where UEB Bank operates.

UEB Bank protects your data and guarantees the highest level of security:
UEB Bank has no access to your online banking credentials, and they are double-encrypted (for additional protection) using passkeys or a one-time password that must be entered each time you try to log in).
All data transfers are transmitted over TLS-encrypted channels and are thereby protected via end-to-end encryption. We do not store your personal data against your will or without your explicit consent, UEB Bank is GDPR (DSGVO for Germany and RGPD for France) compliant, which means that you can revoke your consent to the processing of your personal data at any time.

Our operations are currently limited to Europe. In compliance with regional financial regulations and licensing frameworks, we provide banking services exclusively to clients within the European Economic Area. This geographic focus allows us to maintain the highest standards of regulatory compliance, security, and customer protection. We continue to assess potential opportunities for future expansion while ensuring adherence to all applicable legal and financial requirements.

UEB Bank offers a wide range of specialized financial services tailored to support and enhance the operations of our partner banks and financial institutions. These services include liquidity management, interbank settlement, foreign exchange transactions, and reserve management. Additionally, we provide financial advisory services, fixed-term deposits, regulatory compliance support, and access to secure payment and clearing systems, all designed to promote stability and efficiency in the financial system. Our services are available exclusively to our partner institutions and are not accessible to individual members of the public.

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Why Choose Us

Our Key Advantages

We’re Simple

We make it easy to set money aside for that special something, somewhere or someone. Whether it’s for your next holiday, big purchase or a gift, we’ve made it simple for you.

We're Fast

Our advanced digital systems are designed to save you time — whether you’re transferring funds, applying for a loan, or managing your daily banking needs.

We’re Transparent

No hidden fees, clear terms, and straightforward communication. We provide you with full visibility over your finances so you can make informed decisions with confidence.

We’re Customer-Focused

Our dedicated support team and personalized solutions are designed around your needs. From everyday banking to tailored financial advice, we ensure a smooth and satisfying experience for every client.

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